Syurga 7 Hari

Assalamualaikum 

Warning awal : Entri ni PANJANG BERJELA, so kalau korang ada benda laen yg JAUH LEBIH PENTING nak buat, contoh macam nak amik order dari customer, topup tisu kat condiment, amik rump steak kat kitchen counter, prep tartar sauce kat chiller, mahupun kerja2 bar yg MAHA DAHSYAT, sila buat kerja2 tu semua dulu k. 

Dah kenapa semua task2 kat atas ni, kerja2 bdak service. Hai korang (nada tak berdaya). Sebelum ni ada lambai2 tangan nak sambut korang masuk blog ni rite, tp...skang dah penat nak taip camtu dah. Frankly, mmg dah penat sgt ngan work. 

Since, one of the barista/bartender has resigned, Anasyg kena amik alih kerja buat air kat situ. It's a TOUGH-SIMPLE job. Understand? As for a bar itself, it was design to hold a person at a time, this is one fact I wanna tell you guys of why I whine. 

MASUK SEMALAM - 09.11.2012 Jumaat, genaplah seminggu Anasyg kerja kat bar STRAIGHT A WEEK, masuk 8 am dan habis pukul 11.30 pm. It's a 14 hours per day for 6 days I'm working behind the bar. Nampak tak gilanya kat situ, nampak tak? nampak kan? kan...kan.

My second week kat work place, I was assign to be train behind the bar, sbb one of the barista (bdak Bangla) kena balik Bangla on third Nov lepas, and only will come back on 31st Dec. So, dia dapat long 2 months break. Back to the story why I whine, you know wad...ramai cakap, masuk bar tu senang. Sbb kita sorang2 buat kerja, takde sapa nak kacau. 

YES ! 

Memang takde sapa nak kacau aku buat kerja, but ! It's the idea of working alone, imagine this...after people order at the cashier, my docket printer will print one slip/receipt for me. So, that is my order, now...tell you what. My work place can hold up to 60 to 75 pax of people at one time and if one receipt ada 4 to 5 drink order? YOU DO THE COUNTING ! (marah ni, marah) I'm okay on weekdays, *insyaAllah, sbb tak ramai sangat. I started on Jumaat last week, and got Isnin as my off day, sambung kerja 14 hours back to back straight ever since, sampailah ke semalam. Kaki tangan badan semua dah sakit2. Memang tak tahan, rasa mcm NAK RESIGN ! 

Bukan setakat problem stand alone as a barista behind the bar, tp gak staff problems. The case is, our previous manager dah resign gak *sambung blaja kat Itali katanya. (some of us know y), then datanglah 3 orang staff baru which masuk2 terus pegang :

OUTLET MANAGER 

SUPERVISOR 

dgn FLOOR CAPTAIN

D HECK !? 

I tak kisah bout dat, the thing is...put aside how long ur experience in f&b lines, bla bla bla cafe, bla bla bla hotel, bla bla bla kitchen, bla bla bla dat restaurant, dis restaurant, dat warung, dis warung. YOU SHOULD KNOW HOW WE DO THE WORK IN THIS PREMISE. Geram je, dah lah baru masuk, then berlagak on the title as OM, Spvsr and Floor Cpt. 

GO TO BULLSHIT HELL sama loh punya title what so EVA ! Lagi bertambah geram, kitorang bdak2 service *I still see myself as a service crew walaupun dah masuk bar, senang lenang je nak suruh itu ini, while you yourself is capable of doing so. Tak tau nak cakaplah, semua team baju kuning *budak2 service, dah pakat nak resign je lepas ni. Dah malas nak pk dah. 

Our new superiors, SANGAT x 4 berlainan ngan our previous manager. Mr.M...We really2 miss you. Dgn Mr.M dia akan pastikan semua anak2 buah dia gi makan n break dulu, SEBELUM dia makan. He can cover the floor, cover the kitchen as the barker, cover the bar and also the cashier. HELLO ! ! ! ! The newbies 'SUPERIORS' tu...what skills do you have?

I'm not belittle anyone, cuma kitorang mmg tak suka cara diorang conduct kitorang. Me myself dah tak larat dah nak dengar. We've been spitting curse every single time our superiors give us orders. CAM BANGANG ! And to know that our Captain Floor is the same age as me - JUST BERLAGAK BAGUS sgt cause katanya, he's more experienced than me. MOTHERFISHCRACKER la sama lu. It's not about the experience, kalau semua tempat kau pg, kau nak jadi RAJA, nak sangat jadi boss, pg masuk office sana. 

Semalam sebelum Anasyg balik, my supervisor called me, nak eye to eye. Bincang pasal masalah kat premis tu. Problems related to staff/manning. So, malas nak berselindung, cakap je lepas. KITORANG TAK SUKA CARA KORANG CONDUCT KITORANG. I mean like...YOU GUYS yang kena training with US because YOU GUYS yg freshies and newbies. The hell with ur experience, the hell with ur title KALAU KORANG TAK RETI BUAT KERJA as how u shud in the premise. 

I'm not trying to say that I'm so good just because I'm training u guys, but kalau u guys tak DIBERITAHU on how u guys shud do the service, then pg masuk dlm office and do clerical works. Kitorang tersangatlah tak puas hati dgn our Captain Floor, he made our break schedule, our whateva whateva lah. Then kalau nak suruh something, panggil macam panggil hamba. D HECQUE ! When you wear the yelllow uniform, automatically customers have the right to ask you things regarding ur work place, so kalau korang dah tau korang tu baru, n so little things yg korang tau, WHY NOT ASK somebody yg lebih tau?

Macam tak boleh terima kitorang (us, the other service crew *which tak pegang any title) untuk ajar diorang. Ada je benda diorang nak underestimate. Macam nak perlekehkan... Bdak service ni nak ajar aku ?! (lebih kurang mcm tulah). Eh, hello...it's called learning. Kalau nak kerja sini, kenalah tau mcm mana nak buat kerja kat sini, asyik2 nak compare his experience kat Starbucks la, his experience kat Empire Hotel la... Chicken Gordon Bleu betullah ! *it's a swearing words.

Anyhow, I picked the title, Syurga 7 hari because mmg terasa 'SYURGA' sangat. See d inverted commas. You do the thinking. Our new superiors just been here for three days, and yet THEY COMPLAIN about things go about in the premise. Hey...engko yang masuk rumah orang, apsal kitorang yang kena bagi salam? See ma point? Pandai bawak diri kat tempat orang la.

Oh, n one more case (see...I told ya this entry gonna be long). After the fifth day I'm alone in the bar, baru dapat tau, on Wednesday, that the day after that, I akan dapat sorang partner. I'm so so so glad to hear dat news, MALANGNYA ! That partner...yg duduk sebilik ngan aku kat hostel is like HARAMJADAH. Baru masuk satu hari, tak sampai tengahari dah merungut bosan duduk dalam bar, and tell you what, dia sendiri ada pengalaman sebagai bartender dkat whateva restaurants ntah dia cerita. He's 30 and he's a living crap. Malas nak ajar org yg ta nak belajar. I thought him how is the opening of the bar, and so on so on, tp every single time I open my mouth to teach him, he belittle every single thing. Lepas tu nak tukar2 recipe drinks kat situ. ERK ?! Dah kenapa kau? Kafe tu bapak kau punya ke.

End with dat one, he already left btw, sbb HR dtg kat Anasyg then tanya2 pasal dia. SEBABNYA...dia break jam 2.30 n masuk balik jam 5.30 (mmg kafe bapak dia). So, I don't give a damn about him anymore.

Lastly, nak mengadu kat korang, IT'S A HELL WEEK for me for the past days. Saje je nak buat title sarcastic sikit. It's been a pleasure meeting u, dear Syurga 7 hari. Senyum jelah. :)

Assalamualaikum